Shipment

General informations

The minimum order value is 100€. Our prices are net value.

For shipments outside of Germany other charges such as VAT, import duty costs, account management or risk charges may occur in the recipient country. All additional costs have to be payed by the recipient.

You have the possibility to authorize a forwarder of your choice to ship your order. Then he is responsible for the complete and correct transaction. Please just inform us with your order.

Due to special tariff regulations in the EU, we will ship orders of more than 1000€ value to Switzerland and to Norway only on pallets.

For the following postcode areas DE PLZ: 10115-14199, 20095-21149,40210-40629,50667-51149,60306-60599,652929-65936,70173-70619,80331-81929 (Stand05/2018) our logistic partner charges 25% of the shipping costs as a metropol charge. This will be charge exrtra depending on your area.

DHL - National - Cash on Delivery - Euro

We send your goods in parcel/s with our logistic partner DHL. Trackingnumber will be attached in the shipping confirmation via mail.

DHL - International

Shipping costs to your country have to be calculated individually. After finishing your order you will get a modified, new bill as soon as possible. Trackingnumber will be attached in the shipping confirmation via mail.

Carrier - National - EU

We send your goods on pallets with our logistic partner Hellmann. The trackingnumber will be send via mail from our logistic partner.

Carrier - Cash on delivery

We send your goods on pallets with our logistic partner Hellmann. Please keep in mind that it is only possible to choose "cash on delivery" in germany with an maximum amount of 2500,00€. The trackingnumber will be send via mail from our logistic partner.

Carrier - International

We send your goods on pallets with our logistic partner Hellmann. Shipping costs to your country have to be calculated individually. After finishing your order you will get a modified, new bill as soon as possible. The trackingnumber will be send via mail from our logistic partner.

Pick up

We prepare the goods for pick up. Please pick them up within 5 days.